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general
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1.1 These Terms and Conditions shall apply to all contracts
for the sale of Goods by the Seller to the Buyer and shall
prevail over any other documentation or communication from
the Buyer.
1.2 All orders for Goods shall be deemed to be an offer by
the Buyer to purchase Goods pursuant to these Terms and
Conditions and are subject to acceptance by the Seller. The
Seller may choose not to accept an order for any reason.
1.3 Acceptance of delivery of the Goods shall be deemed
conclusive evidence of the Buyer's acceptance of these Terms
and Conditions.
1.4 Any variation to these Terms and Conditions shall be
inapplicable unless agreed in writing by the Seller.
1.5 Nothing in these Terms and Conditions shall affect the
Buyer's statutory rights as a Consumer.
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price and payment
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The price of the Goods shall be that stipulated in the
Seller's current List Price/on the Seller's website/as
contained in the Seller's Quotation (as applicable) at the
date of order or as agreed between the parties. The price is
exclusive of any delivery or freight charges and any type of
custom and other charges from the Buyer's country port or
His State Government.
2.2 Payment of the total purchase price (including delivery
or freight charges) must be made in full before dispatch of
the Goods.
2.3 sankh.com accepts pay pal, TT transfer. We operate a
sophisticated American Express bank’s swift banking details
for TT transfer as an. off-line processing system. .
2.4 Sankh reserve the right to decline any orders that do
not pass the Address Verification System in full, including
a working land line telephone number, in certain
circumstances a mobile number will be accepted. In this case
customers may be asked to submit a recent bank statement or
personal utility bill to confirm the name address and
postcode submitted as their invoice address . This
information will be treated with the utmost confidentiality.
If an order is declined the customer will be asked to apply
for a refund through their own bank.
2.5 Due to the proliferation of credit card fraud and under
certain circumstances, Sankh recommend best alternative
method of payment via money transfer. In this case the order
will only be processed once the funds have reached our bank.
These arrangements are made on an individual basis. Some
time we also accept part payments but that is subjected to
prior agreement, during the negotiations.
2.6 Should there be an error in the description or price of
goods in the catalogue, sankh.com reserves the right to
supply goods at the correct price.
2.7 All the prices on the site are in US Dolor considering
it as an international currency.
For more information's you can visit our FAQ section by
clicking
http://www.sankh.com/faq1.asp
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delivery
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3.1 Delivery of the Goods shall be made by the Seller
notifying the Buyer that the Goods are available for
collection at the Seller's premises or for delivery to such
place and on such terms as agreed between the Seller and the
Buyer at the time the order is placed.
3.2 All Goods, wherever possible, will be delivered within 4
to 5 working weeks of the order being placed and the Buyer
shall make all arrangements necessary to take delivery of
the Goods whenever they are tendered for delivery.
3.3 The Seller shall use its reasonable endeavors to meet
any date stated for delivery. In any event time of delivery
shall not be of the essence and the Seller shall not be
liable for any losses, costs, damages or expenses incurred
by the Buyer or any third party arising directly or
indirectly out of any failure to meet any estimated delivery
date.
3.4 Raw Materials of the most items are held in stock and
the finished goods will be dispatched to you within 4 to 5
working weeks or as per the negotiation, only after
confirming your order invoice with the appropriate freight
charges by you. SANKH do not dispatch orders to PO Boxes
under any circumstances. In the event that the Seller is
unable to deliver the Goods within the time specified in
Clause 4.2, the Seller will contact the Buyer to advise of
the situation and the Buyer shall be entitled to cancel
those items and receive a full refund of those items or
agree a later delivery date or other replacements given to
him /her.
3.5 Title and risk in the Goods shall pass to the Buyer upon
delivery of the Goods.
For more information's you can visit our FAQ section by
clicking http://www.sankh.com/faq1.asp
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warranty
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4.1 The Seller warrants that the Goods will at the time of
delivery correspond to the description given by the Seller
or else will get approval by the buyer for any change..
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cancellation and returns
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5.1 The Buyer shall inspect the Goods immediately upon
receipt and shall notify the Seller within 3 days of
delivery if the Goods are damaged or do not comply with any
of the Contract.
5.2 If your product is damaged in transit, please contact us
immediately on exportdept@sankh.com, we will pursue the case
with the freight forwarders.
5.3 Goods to be returned must clearly show the order number
obtained from the Seller on the package.
5.4 Where returned Goods are found to be damaged due to the
Buyer's fault the Buyer will be liable for the cost of
remedying such damage.
5.5 sankh.com endeavors to supply the highest quality goods
and service and operates a simple returns policy.
5.6 For health and hygiene reasons, no refunds are available
on pierced earrings or navel jewellery. Rings ordered to
specific sizes are also non-returnable.
5.7 Customized products and designs are non returnable.
5.8 If the product is of bad quality or not of the shape or
design you have ordered than it can be returned or can be
issued debit notes of the same amount or can be sent the
right product with your next order. Though the return of
goods, debit notes will be at the discretion of Sankh.
5.9 When returning goods, it will speed up the process
enormously if you remember to include your name/address, and
where possible, your order number. Any items returned should
not have been used or worn.
5.10 Overseas orders are placed at the customer's or buyer's
risk. Sankh will not accept responsibility for overseas
orders lost and damaged in transit. So there will be no
refund in that case, how ever Sankh will pursue the case
with the freighters
5.11 By placing an order, you agree to the terms above. Your
statutory rights are not affected.
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limitation of liability
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6.1 Nothing in these Terms and Conditions shall exclude or
limit the liability of the Seller for death or personal
injury, however the Seller shall not be liable for any
direct loss or damage suffered by the Buyer howsoever
caused, as a result of any negligence, breach of contract or
otherwise in excess of the price of the Goods.
6.2 The Seller shall not be liable under any circumstances
to the Buyer or any third party for any indirect or
consequential loss of profit, consequential or other
economic loss suffered by the Buyer howsoever caused, as a
result of any negligence, breach of contract,
misrepresentation, any failure to meet any estimated
delivery date or otherwise.
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force majeure
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7.1 Neither party shall be liable for any delay or failure
to perform any of its obligations if the delay or failure
results from events or circumstances outside its reasonable
control, including but not limited to acts of God, strikes,
lock outs, accidents, war, fire, breakdown of plant or
machinery or shortage or unavailability of raw materials
from a natural source of supply, and the party shall be
entitled to a reasonable extension of its obligations.
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severance
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8.1 If any term or provision of these Terms and Conditions
is held invalid, illegal or unenforceable for any reason by
the court of jurisdiction such provision shall be severed
and the remainder of the provisions hereof shall continue in
full force and effect as if these Terms and Conditions had
been agreed with the invalid, illegal or unenforceable
provision eliminated.
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governing law and jurisdiction
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9.1 These Terms and Conditions shall be governed by and
construed in accordance with the law of India and any legal
Discrepancy or Disputes will be heard or proceed in the
exclusive jurisdiction of the Indian courts at Delhi, India.
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what you see is what you get (Others)
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10.1 sankh.com has made every effort to display the products
as accurately as possible. Most products have been described
with sizes/lengths and accurate color options. However, we
are aware that colors and images vary slightly according to
the monitor they are viewed on. In most cases, the only
surprise is that the crystal, diamante and particularly the
Swarovski products, Faceted Semiprecious and Precious Stone
jewellery are far more dazzling in real life than the pixels
of the monitor allow us to show! In jute or cotton bags
color variation +-5% is acceptable.
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